PRIVACY POLICY

Last Updated: 5/5/2026

Perfect Billing LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS two-factor authentication service ("Service").

1. Information We Collect

1.1 Personal Information

We collect the following personal information from you:

• Mobile phone number

• Email address

• Account username or identifier

• Any other information you voluntarily provide

1.2 Usage Information

We automatically collect certain information when you use the Service:

• Log data (IP address, browser type, device information)

• Authentication timestamps and verification attempt history

• SMS delivery status and failure notifications

• Service usage patterns and preferences

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our Service. You can control cookies through your browser settings, but disabling them may affect Service functionality.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain the SMS 2FA Service

• To send verification codes via SMS to your mobile device

• To authenticate your identity and secure your accounts

• To communicate with you about Service updates, security alerts, and support

• To detect, prevent, and address fraud, security issues, or technical problems

• To analyze usage patterns and improve the Service

• To comply with legal obligations and enforce our Terms and Conditions

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• SMS Service Providers: We share your phone number with third-party SMS gateway providers to deliver verification codes

• Service Providers: We may share information with trusted third-party service providers who assist us in operating the Service, subject to confidentiality agreements

• Legal Requirements: We may disclose information if required by law, court order, or governmental request

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity

• With Your Consent: We may share information for any other purpose with your explicit consent

4. Data Retention

We retain your personal information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy. We will retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. Authentication logs and verification codes are typically retained for [specify period, e.g., 90 days] for security purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request access to the personal information we hold about you

• Correction: Request correction of inaccurate or incomplete information

• Deletion: Request deletion of your personal information

• Opt-Out: Opt out of receiving promotional communications (note: you cannot opt out of essential Service-related messages)

• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at [privacy@yourcompany.com]. We will respond to your request within a reasonable timeframe as required by applicable law.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using the Service, you consent to the transfer of your information to these countries. We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy.

8. Children's Privacy

The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.

9. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

10. SMS-Specific Privacy Practices

Regarding SMS communications:

• We will only send SMS messages necessary for authentication purposes

• You may stop receiving SMS messages by deactivating 2FA on your account

• Message and data rates from your mobile carrier may apply

• For SMS support, text HELP to [shortcode] or contact [support email]

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information. We do not sell personal information. To exercise your CCPA rights, contact us at [privacy@yourcompany.com].

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, object to processing, and data portability. Our legal basis for processing is typically consent or performance of a contract. To exercise your GDPR rights or lodge a complaint with a supervisory authority, contact us at [privacy@yourcompany.com].

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by email or by posting a prominent notice on our website. The "Last Updated" date at the top of this policy indicates when it was last revised. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Perfect Billing LLC

Info@perfectbilling.com